Ps4 doesn’t load your world completely and keep you on loading screen

[Chak]

Hi 
I need your help, when I load up my world it doesn't completely load all the way and stop loading and keeps me in the loading page. I really love this world have played for 7 hours on it ( I don't know this is important but before I save and close my game last I changes island ) 

I'm on ps4 🎮 and didn't know where I could find help on this 

plus I’m on version 1.1.17 

from Chak

please help…

[Modiano Urania]

Maybe @Micha can help you with this?

 

[ash-leigh87]

This has happened to me too, did you ever fund a way to fix this issue?