Philo Posted April 25, 2018 Share Posted April 25, 2018 This is the place to report bugs. Here are a few things you can do that really help us to fix things: - Include a screenshot of the problem in your post - Let us know which version you play (version numbers are displayed in the top left corner on the start screen) - If something weird happens it's helpful is you send the save file. It can be found here: Windows: C:\Users\[Username]\AppData\LocalLow\Nimbatus\Nimbatus\Saves Mac: ~/Library/Application Support/unity.Nimbatus.Nimbatus/Saves Linux: ~/.config/unity3d/Nimbatus/Nimbatus/Saves - If the game crashed, please include the .log file in your post. It can be found here: Windows: C:\Users\[Username]\AppData\LocalLow\Nimbatus\Nimbatus\output_log.txt Mac: ~/Library/Logs/Unity/Player.log Linux: ~/.config/unity3d/Nimbatus/Nimbatus/Player.log You can also send the logfiles to support@strayfawnstudio.com Thank you very much for your support! 2 Link to comment Share on other sites More sharing options...
Konchog Posted April 15, 2020 Share Posted April 15, 2020 What if it doesn't crash, but hangs? Link to comment Share on other sites More sharing options...
Philo Posted April 15, 2020 Author Share Posted April 15, 2020 @Micha Can you maybe help here? Link to comment Share on other sites More sharing options...
Micha Posted April 15, 2020 Share Posted April 15, 2020 1 hour ago, Konchog said: What if it doesn't crash, but hangs? In that case, leave the game "hanging" and collect the logfile in the meantime. If we are lucky the reason it hangs is logged. 1 Link to comment Share on other sites More sharing options...
Justin Posted October 18, 2020 Share Posted October 18, 2020 So, every time I try to play, right after I select my pilot my game crashes. I am in 1.1.3. output_log.txt Link to comment Share on other sites More sharing options...
Philo Posted October 19, 2020 Author Share Posted October 19, 2020 Please take a look @Micha Link to comment Share on other sites More sharing options...
Chak Posted January 8, 2022 Share Posted January 8, 2022 On 4/25/2018 at 4:51 AM, Philo said: This is the place to report bugs. Here are a few things you can do that really help us to fix things: - Include a screenshot of the problem in your post - Let us know which version you play (version numbers are displayed in the top left corner on the start screen) - If something weird happens it's helpful is you send the save file. It can be found here: Windows: C:\Users\[Username]\AppData\LocalLow\Nimbatus\Nimbatus\Saves Mac: ~/Library/Application Support/unity.Nimbatus.Nimbatus/Saves Linux: ~/.config/unity3d/Nimbatus/Nimbatus/Saves - If the game crashed, please include the .log file in your post. It can be found here: Windows: C:\Users\[Username]\AppData\LocalLow\Nimbatus\Nimbatus\output_log.txt Mac: ~/Library/Logs/Unity/Player.log Linux: ~/.config/unity3d/Nimbatus/Nimbatus/Player.log You can also send the logfiles to support@strayfawnstudio.com Thank you very much for your support! Hi I need your help, when I load up my world it doesn't completely load all the way and stop loading and keeps me in the loading page. I really love this world have played for 7 hours on it ( I don't know this is important but before I save and close my game last I changes island ) I'm on ps4 🎮 and didn't know where I could find help on this plus I’m on version 1.1.17 from Chak Link to comment Share on other sites More sharing options...
Philo Posted January 10, 2022 Author Share Posted January 10, 2022 Hi Chak Sorry to hear that and thanks for reporting! Do you maybe remember which island you last played on and more or less how many animals you had? That would be helpful to know 1 Link to comment Share on other sites More sharing options...
MАTTRESS Posted January 10, 2022 Share Posted January 10, 2022 On 1/8/2022 at 8:42 AM, Chak said: Hi I need your help, when I load up my world it doesn't completely load all the way and stop loading and keeps me in the loading page. I really love this world have played for 7 hours on it ( I don't know this is important but before I save and close my game last I changes island ) I'm on ps4 🎮 and didn't know where I could find help on this plus I’m on version 1.1.17 from Chak you're talking about niche right? if so i had that same problem years ago i think i fixed it by going in settings and turning down pattern resolution or something like that Link to comment Share on other sites More sharing options...
Philo Posted January 10, 2022 Author Share Posted January 10, 2022 Yes, that's what I thought too But this is on Playstation so they can't do that. Link to comment Share on other sites More sharing options...
Chak Posted January 10, 2022 Share Posted January 10, 2022 hi philo I was on the map Archipelago when I close the game and had around 7 or 8 characters not many cuz I just got to that island and only spend around two days before I close the game and now it won’t load from chak Link to comment Share on other sites More sharing options...
Philo Posted January 10, 2022 Author Share Posted January 10, 2022 31 minutes ago, Chak said: hi philo I was on the map Archipelago when I close the game and had around 7 or 8 characters not many cuz I just got to that island and only spend around two days before I close the game and now it won’t load from chak Hmm I see. I reached out to our console programer and asked what we could do about this. Haven't heard of this bug before! I'll keep you informed. 1 Link to comment Share on other sites More sharing options...
Chak Posted January 17, 2022 Share Posted January 17, 2022 On 1/10/2022 at 2:20 PM, Philo said: Hmm I see. I reached out to our console programer and asked what we could do about this. Haven't heard of this bug before! I'll keep you informed. So any news about it ?? cuz I really want to play but if it gonna keep happening loading forever every time it’s kinda discourages me to play … Link to comment Share on other sites More sharing options...
Philo Posted January 18, 2022 Author Share Posted January 18, 2022 On 1/17/2022 at 3:34 PM, Chak said: So any news about it ?? cuz I really want to play but if it gonna keep happening loading forever every time it’s kinda discourages me to play … Hey Sorry for the wait.I ran some tests yesterday and was unfortunately unable to reproduce the bug so far.However we received another report about Playstation having difficulty with loading.They said they fixed the issue by uninstalling and reinstalling the game. Could you maybe try that too?Your save files should be fine even if you uninstall the game as far as I understood! Link to comment Share on other sites More sharing options...
Chak Posted January 19, 2022 Share Posted January 19, 2022 On 1/18/2022 at 10:40 AM, Philo said: Hey Sorry for the wait.I ran some tests yesterday and was unfortunately unable to reproduce the bug so far.However we received another report about Playstation having difficulty with loading.They said they fixed the issue by uninstalling and reinstalling the game. Could you maybe try that too?Your save files should be fine even if you uninstall the game as far as I understood! Hi I tried uninstalling and reinstalling like you ask I kept all my save files but still doesn’t load my world up…( even if I keep it on the loading screen for hours ) here are some pictures of the world I really love this game and would start up a new world but at a certain point I’m scared I will just lose everything again … ps this on Adams quest Link to comment Share on other sites More sharing options...
Philo Posted January 31, 2022 Author Share Posted January 31, 2022 @Chak Sorry for the late reply. I checked with our programers and couldn't figure out what the problem might be so far... We released a new patch a few days ago, so maybe give that a go I heared from other players that when having problems on PlayStation it can help to free some disc space. Link to comment Share on other sites More sharing options...
Philo Posted February 7, 2022 Author Share Posted February 7, 2022 It would also be very helpful if you could send us the save file that isn't loading anymore. Here is how: Link to comment Share on other sites More sharing options...
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